Like other vendors of cloud-based ERP software, NetSuite offers the key benefits of software as a service (SaaS): a smaller upfront investment, faster time to value and potentially lower operating costs. Beyond that NetSuite’s essential point of competitive differentiation from is broad functionality beyond financial management, including capabilities for customer relationship management (CRM), professional services automation (PSA) and human capital management (HCM). These components make it...
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Topics:
Microsoft,
Mobile,
SaaS,
Sales,
Customer Experience,
ERP,
HCM,
Human Capital,
Office of Finance,
Operational Performance Management (OPM),
communications,
Dynamics AX,
Dynamics GP,
Dynamics NAV Dynamics SL,
PSA,
Sage Software,
UI,
Unit4,
Analytics,
Business Analytics,
Cloud Computing,
Business Performance Management (BPM),
CFO,
CRM,
Customer Performance Management (CPM),
Financial Performance Management (FPM),
FinancialForce,
HR,
Infor,
Sales Performance Management (SPM),
Supply Chain Performance Management (SCPM),
Workforce Performance Management (WPM),
Social,
Financial Performance Management,
FPM,
Plex,
Professional Services Automation,
Workday Collaboration
Epicor used its recent user group conference to explain its strategic direction and product roadmap. The company is the result of multiple mergers of business software corporations over the past 15 years; its target customers are midsize companies and midsize divisions of larger organizations. Its most significant products are Epicor (ERP software aimed mainly at manufacturing and distribution companies) and Activant Solutions (software for small and midsize retailers, including a point-of-sale...
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Topics:
Microsoft,
Mobile,
SaaS,
Sales,
Customer Experience,
ERP,
HCM,
Human Capital,
Office of Finance,
Operational Performance Management (OPM),
communications,
Dynamics AX,
Dynamics GP,
Dynamics NAV Dynamics SL,
Epicor,
Sage Software,
UI,
Unit4,
Analytics,
Business Analytics,
Cloud Computing,
Collaboration,
Business Performance Management (BPM),
CFO,
Customer Performance Management (CPM),
Financial Performance Management (FPM),
FinancialForce,
HR,
Infor,
Supply Chain Performance Management (SCPM),
Workday,
Workforce Performance Management (WPM),
Social,
Financial Performance Management,
FPM,
Plex
Finance departments don’t immediately come to mind in conversations about social collaboration technology. Most of the software used for social collaboration that I’ve seen demonstrated focuses on the sales process or for broader employee engagement. The Facebook-style interface may cause finance department managers and executives to roll their eyes, especially if they’re over 40 years old. Yet business and social collaboration is an important set of capabilities that has been taking hold in...
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Topics:
Customer Experience,
ERP,
Operational Performance Management (OPM),
communications,
Business Collaboration,
Cloud Computing,
Collaboration,
Business Performance Management (BPM),
CRM,
Financial Performance Management (FPM),
Workforce Performance Management (WPM),
Social,
FPM
