Zoho recently held its annual analyst day to communicate its strategy, objectives and product roadmap. The privately held company, headquartered in Chennai, Tamil Nadu, India, has an unconventional approach to the software market. Its self-described corporate philosophy emphasizes making bold moves that challenge assumptions. Its design engineering approach stresses simplicity and cost while aiming to provide easy-to-use software with sufficient capabilities to improve personal and...
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Topics:
Office of Finance,
Voice of the Customer,
Digital Commerce,
ERP and Continuous Accounting,
digital finance,
Customer Experience Management,
Generative AI,
Procure-to-Pay,
Order-to-Cash
By itself, data isn’t useful for business; the application of analytics is necessary to transform data into actionable information. Data analysis of one sort or another has long been a core competence of finance departments, applied to balance sheets, income statements or cash flow statements. Today, however, Finance must go beyond these basics by expanding the scope of the data being examined to include all financial and operational information that can yield actionable insights. Analysis thus...
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Topics:
Customer Experience,
Human Capital Management,
Marketing,
Voice of the Customer,
business intelligence,
embedded analytics,
Learning Management,
Analytics,
Collaboration,
Data Governance,
Data Lake,
Data Preparation,
Information Management,
Internet of Things,
Contact Center,
Data,
Product Information Management,
Sales Performance Management,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Digital Technology,
Digital Marketing,
Digital Commerce,
ERP and Continuous Accounting,
blockchain,
natural language processing,
robotic finance,
Predictive Planning,
candidate engagement,
Intelligent CX,
Conversational Computing,
Continuous Payroll,
revenue and lease accounting,
collaborative computing,
mobile computing,
Subscription Management,
agent management,
extended reality,
AI and Machine Learning
“Platform,” as used in the world of technology, originally referred to an operating system on which one could construct software applications. More recently, its usage has been expanded to apply to two types of business models. One enables third parties to create products and services that are complementary to a company’s core technology. For instance, both Apple and Salesforce have attracted a wide array of third-party software developers whose offerings greatly increase the value of each...
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Topics:
Human Capital Management,
Marketing,
Office of Finance,
Voice of the Customer,
Continuous Planning,
Information Management,
Internet of Things,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Digital Marketing,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
robotic finance,
Predictive Planning,
revenue and lease accounting,
collaborative computing,
continuous supply chain
